Support

Our Core Business... Supporting Your IT Infrastructure

Xpand IT boasts a 100% client retention rate. Our team of skilled and friendly support technicians is able to support your company's IT infrastructure, from administration of complex virtualised environments to conventional desktop support and user training. 

We allocate the same two technicians to your company ensuring that when our support is required, the technicians are already familiar with your network setup. This means that in the unlikely event of your network being down, the downtime is very limited. Your technicians are also available on call for up to 24 hours a day, 7 days a week. If we cannot resolve your problem telephonically or remotely, your technician will be on site to resolve the problem. To assist our team in ensuring that our client's uptime is maximised, Xpand IT employs Nagios, a powerful open source network monitoring system. read more about Nagios...