Your Name & Surname (required) Today's Date 1.) SonicWALL Network Monitoring, all Clients display green as online (screenshot required): —Please choose an option—YesNo If NO, what's the fault? 2.) Client mail monitoring online: —Please choose an option—YesNo If NO, what's the fault? 3.) Server offline notification, verify UP status: —Please choose an option—YesNo If NO, what's the fault? 4.) Attend any urgent tickets: —Please choose an option—YesNo If NO, what's the fault? 5.) Close monitoring tickets that have been verified: —Please choose an option—YesNo If NO, what's the fault? 6.) Backup failures rerun: —Please choose an option—YesNo If NO, what's the fault? 7.) Backup failures troubleshooting to follow at 10am. (Notify and respond to client where necessary): —Please choose an option—YesNo If NO, what's the fault? 8.) Any Air products open queries? —Please choose an option—YesNo If YES, please specify: 9.) Any ongoing escalations to be escalated to management? —Please choose an option—YesNo If YES, please specify: 10.) Check that the Access Control Software (IVMS) is started and logged in: —Please choose an option—YesNo If NO, what's the fault? Upload files here (Drag and drop) Δ
