We provide support on everything from;

  • Hardware and Software Supply
  • Email Support & Secure Configuration
  • Backups and Disaster Recovery
  • Fibre Connectivity
  • IT Maintenance
  • New Recruit Setup
  • Desktop Migration
  • Server Administration
  • Network and Server Monitoring

What We Do

We partner with our customers as the single, accessible, responsive and friendly expert point of contact to service their IT environment and minimise the real cost and impact of IT downtime.

Description

As a reputable industry leader in IT outsourcing solutions, we understand business IT challenges. We partner with customers to help minimise any IT downtime, allowing them to focus on their business rather than IT administration. We provide support per device, i.e. per server, desktop computer, laptop, tablet, and mobile device, ensuring that those customer systems are always performing to the highest standards. And we don’t charge per hour.

We partner with our customers as the single, accessible, responsive and friendly expert point of contact to service their IT environment and minimise the real cost and impact of IT downtime.

As a Microsoft Partner, we’re committed to setting up customers online reliably and affordably, providing software that will enhance your business’ productivity.

Through our well-established partnership with Dell, we can quickly source hardware for our customers at a greatly discounted rate when compared to other channels, and deliver to main city centres within a day. We also install customer’s equipment for free, even if it wasn’t purchased through us.

Instead of using a local server or an individual computer, cloud computing makes use of a network of remote servers hosted on the internet. It can be described as one of the most efficient ways of doing business, opening up access to the latest hardware (e.g. secure servers) and software resources (e.g. email, data backup) at a nominal cost.

Our team is fanatical with keeping our customers connected. We partner with global best-in-class technology vendors to provide end-to-end connectivity solutions.

Xpand IT was founded on and continues to deliver excellent IT support and maintenance services for customers.

These days, as more staff work remotely, it’s paramount to ensure that the company’s devices and data are safe and secure from attackers.

We ensure that your office is cabled correctly and all devices connect productively. We only utilise reputable brands that will give your network performance and stability for many years to come.

A honey-pot is commonly described as a decoy computer system that serves as a target for hackers. This ‘honey-pot’ uses the network breach to access information about cybercriminals and the way they are operating or distracting them from other targets while immediately alerting or informing both the customer and us about the breach.

The Vault is our version of secure data storage. We developed this product in-house to safeguard our customers’ data as one of the downsides of cloud-based backups is that they are susceptible to ransomware.

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