Your Name & Surname (required) Today's Date 1.) SonicWALL Network Monitoring, all Clients display green as online (screenshot required): —Please choose an option—YesNo If NO, please specify the issue: 2.) Client mail monitoring online: —Please choose an option—YesNo If NO, please specify the issue: 3.) Server offline notification, verify UP status: —Please choose an option—YesNo If NO, please specify the issue: 4.) Any urgent tickets attended that require attention?: —Please choose an option—YesNo If YES, please specify: 5.) Close monitoring tickets that have been verified: —Please choose an option—YesNo If NO, please specify the issue: 6.) Any backup failures identified?: —Please choose an option—YesNo If YES, please specify: 7.) Backup failures requiring troubleshooting at 10am (Notify and respond to client where necessary): —Please choose an option—YesNo If YES, please specify: 8.) Any Air products open queries? —Please choose an option—YesNo If YES, please specify: 9.) Any ongoing escalations to be escalated to management? —Please choose an option—YesNo If YES, please specify: 10.) Check that the Access Control Software (IVMS) is started and logged in: —Please choose an option—YesNo If NO, please specify the issue: Upload files here (Drag and drop) Δ