Your Name & Surname (required) Today's Date Branch Name: Kaelo 1.) Backups Completed successfully (Attach screenshot): —Please choose an option—YesNo If NO, what's the fault? 2.) Internet access working: —Please choose an option—YesNo If NO, what's the fault? 3.) Check site Webmail: —Please choose an option—YesNo If NO, what's the fault? 4.) Check all server disc space: —Please choose an option—YesNo If NO, what's the fault? 5.) ) Check and Test email (Test if you can send & receive): —Please choose an option—YesNo If NO, what's the fault? 6.) Check server Room Aircon is working: —Please choose an option—YesNo If NO, what's the fault? 7.) Is telephony working: —Please choose an option—YesNo If NO, what's the fault? 8.) Check klo-jhb-sql EA and kx-jhb-sql SQL dump Backups: —Please choose an option—YesNo If NO, what's the fault? 9.) Check unify AP's are up and running (Attach screenshot): —Please choose an option—YesNo If NO, what's the fault? 10.) Verified TV's are on and CBD is streaming: —Please choose an option—YesNo If NO, what's the fault? 11.) Check scopserv telephony can make a test call from deskphone: —Please choose an option—YesNo If NO, what's the fault? 12.) Check connex telephony is available and calls working to agents: —Please choose an option—YesNo If NO, what's the fault? 13.) Check FreshWorks telephony is available and calls working to agents: —Please choose an option—YesNo If NO, what's the fault? 14.) Updates your tickets before 8:30am: —Please choose an option—YesNo If NO, what's the fault? Upload files here (Drag and drop) Δ
