Your Name & Surname (required) Today's Date 1.) SonicWALL Network Monitoring, all Clients display green as online (screenshot required): —Please choose an option—YesNo If NO, what's the fault? 2.) Is NAS synchronization running: —Please choose an option—YesNo If NO, what's the fault? 3.) Client mail monitoring online: —Please choose an option—YesNo If NO, what's the fault? 4.) Attended urgent tickets: —Please choose an option—YesNo If NO, what's the fault? 5.) Backup failures rerun: —Please choose an option—YesNo If NO, what's the fault? 6.) Server offline notification, verify up status: —Please choose an option—YesNo If NO, what's the fault? 7.) Close monitoring tickets that have been verified: —Please choose an option—YesNo If NO, what's the fault? 8.) IBM Storage under 84%? —Please choose an option—YesNo State the percentage: If IBM Storage is over 84%, did you escalate? —Please choose an option—N/AYesNo IBM Storage Attachment (compulsory): Upload a file here (Drag and drop) Δ
